Welcome to SecurelyWP! We’re excited to get started.
Please check your email. Your next steps are arriving shortly in 3…2…1…
Here’s a comprehensive overview of what comes next.
1. What we need.
Access Credentials Required (We need these to effectively manage your website.)
Your website address
(www.yourwebsite.com)
WP Dashboard Credentials
Username and password
Hosting Login
Provider access details
Please double check that they work before sending them over:
Use https://quickforget.com/ for secure credential sharing
Go to QuickForgetEmail your secure link to us at support@securelywp.com
When our team visits this link, we’ll be able to access your login credentials.
2. What comes next?
Once we have your logins, we’ll begin connecting your website to our systems and getting your first back-up running within 24 – 48 hours.
Software Update
Reviewing, testing and applying updates to all of your website software.
Security Optimization
(Protect Plan and higher) Analyzing and optimizing your website security using the best WordPress security software at no cost to you.
Speed Enhancements
(Perform Plan and higher) Testing and optimizing your website’s speed using best practices and state-of-the-art WordPress performance tools.
Completion Report
The speed enhancements take about a week since we optimize everything for your unique site setup. The team will email you a separate speed report once the process is complete.
3. New plugins.
These are some plugins we’ll install on your site as part of our service.
Security Plugins
SecurelyWP, Sucuri, Cloudflare
Backup Plugins
UpdraftPlus
Performance Plugins
WPOptimize
If you think any of these plugins might conflict with your current WordPress site or you’ve implemented any custom code at all, email us at support@securelywp.com and let us know ASAP!
Keep in mind that we don’t just install these plugins—we carefully configure them for optimal performance tailored to your specific site.
4. Access your support team.
Our support is available via email at SecurelyWP. Reach out to us anytime.
Email Support
You can email us directly, day or night, 24/7 at support@securelywp.com
Support Dashboard
You can view all of your tickets by clicking here. Then click “Login” in the top-right corner.
Forgot Password?
The first time you go to log in there, you can click on “Lost Password” on the login popup and that will let you set your password.
Here’s how website edits work (Protect, Perform and Custom Plans only):